Momentum Coach Inc. ("Momentum Coach," "we," "us," or "our") is a coaching and consulting company dedicated to personal and professional development. We are committed to upholding ethical standards in all our services, including coaching, wellness retreats, digital learning, and concierge coaching. While we are not a regulated healthcare or legal entity, we voluntarily align our practices with best ethical guidelines to ensure a high standard of care for all our clients.

Our registered business operates in Ontario, Canada, and we serve clients globally through various online platforms, in-person engagements, and digital product offerings.

At Momentum Coach, we value the trust our clients place in us. We handle all personal information with the highest level of care, transparency, and security. While we are not legally bound by the same privacy regulations as medical or legal institutions, we voluntarily implement industry-leading data protection standards to safeguard client information. Also see our “Commitment to Ethical Standards and Client Protection” in the “Terms of Use” section.

Our Privacy Commitments:

1. Transparency & Trust

   • Privacy is at the core of our services.

   • We clearly outline how we collect, store, and use your personal information.

   • Any changes to our data processing policies will be communicated to you.

2. Protecting Your Personal Information

   • We implement strict security measures to protect client data from unauthorized access.

   • If there is any data breach that impacts your personal information, we will notify you and relevant authorities in accordance with legal requirements.

   • We only retain your personal information as long as necessary or as required by law.

3. Respecting Your Rights

   • You have the right to request access, correction, or deletion of your data.

   • You can opt out of marketing communications at any time.

   • We respect all applicable privacy laws, including PIPEDA (Canada), GDPR (Europe), and other international standards where relevant.

As a Canadian business, Momentum Coach complies with:

PIPEDA (Personal Information Protection and Electronic Documents Act).

Provincial privacy laws, where applicable.

For users outside Canada, we align with:

GDPR (General Data Protection Regulation - Europe) for international data protection.

CCPA (California Consumer Privacy Act) for U.S. users.

At Momentum Coach, we value transparency and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website www.momentumcoach.online, our digital platforms, and our services.

We collect the following types of information:

Personal Information: Name, email, phone number, billing address, payment details (if applicable), and preferences.

Non-Personal Information: Browser type, IP address, device information, and usage statistics.

Cookies & Tracking Technologies: We use cookies and analytics to improve user experience.

Legal Basis for Processing We process your data based on:

Consent: Where you have agreed to receive marketing communications.

Contractual Necessity: To provide our services and fulfill transactions.

Legitimate Interests: To enhance our services, security, and fraud prevention.

Legal Obligations: Where we must comply with regulatory requirements.

2. Third-Party Sharing

Momentum Coach does not sell or rent your personal information. We may share your data with:

Service Providers: Payment processors, email marketing services, analytics providers.

Legal Authorities: If required to comply with applicable laws and regulations.

Business Transfers: In the case of mergers or acquisitions.

3. User Rights

Under applicable privacy laws, you have the right to:

Request access to or correction of your personal data.

Withdraw consent to marketing communications.

Request deletion of your personal information where legally applicable.

Object to processing or request data portability.

If your data is transferred outside of Canada, we ensure that adequate safeguards are in place, such as contractual agreements or compliance with recognized data protection frameworks (e.g., GDPR Standard Contractual Clauses).

This Privacy Policy explains how Momentum Coach collects, uses, discloses, and protects personal information when you interact with us through our website (www.momentumcoach.online), mobile applications, digital platforms, email, telephone, events, or social media.

We also collect information through cookies and similar technologies, as explained in our Cookie Policy.

From time to time, we may update this Privacy Policy. Any changes will be published on this website, and we will notify you of material changes where required by law.

To ensure transparency, our Privacy Policy and Terms of Use are accessible through links in the website footer. We encourage users to review them regularly.

We periodically review and update our policies in response to:

Changes in business practices or services.

New legal or regulatory requirements.

Technological advancements affecting privacy or security.

Users will be notified of material changes to these policies via email or website announcements. By continuing to use our services, you agree to the updated terms.

For privacy-related inquiries or to request a copy of your personal data, you may contact support@momentumcoach.online.

For additional details, please review our Terms & Conditions, Privacy Policy, and Cookie Policy on www.momentumcoach.online.

If you have any questions or comments about these Terms of Use, or any matters related to our services, please contact us at the details provided below. You may also use this contact information to request a copy of any personal data we hold about you, in accordance with applicable data protection laws.

Certain functionalities provided via Platforms may be subject to patents, intellectual property protections, or regulatory compliance requirements under applicable laws.

For inquiries about platform functionality, compliance, or intellectual property protections, please contact us:

Momentum Coach
(289) 210-0500
support@momentumcoach.online.