These Conditions of Sale apply to any purchases of Momentum Coach products, coaching services, concierge packages, retreats, digital content, or other offerings ordered via email, phone, or at an event outside of a Momentum Coach physical or virtual office (together referred to as the “Momentum Coach Boutique”).

Momentum Coach Inc. has its registered offices in Ontario, Canada ("Momentum Coach," "we," "us," or "our").

By placing an order with Momentum Coach, you agree to be bound by these Conditions of Sale, along with our Privacy Policy, which outlines how we collect, use, and protect personal data. The Privacy Policy is incorporated into these Conditions of Sale by reference and is available for review [Insert Link].

Please read these Conditions of Sale carefully. These terms apply to all purchases made through the Momentum Coach Boutique. If you do not agree to these Conditions of Sale, you will not be able to complete a purchase. Sales made through third parties, collaborations, online platforms, or in-person at physical locations may be subject to additional terms and conditions.

We may modify these Conditions of Sale from time to time. Any updates will be reflected in the latest version, which will be available on request. Changes made after you place an order will not affect that order, except as required by applicable law.

To place an order, you must:

Be at least 18 years old or the legal age of majority in your jurisdiction.
Have the legal capacity to enter into a contract.
Provide accurate, complete, and up-to-date information for all transactions.
Not purchase products or services for resale or commercial distribution, unless expressly authorized by Momentum Coach.

We reserve the right to refuse orders at our discretion if eligibility requirements are not met.

All Momentum Coach services and products are subject to availability.
We do not guarantee availability of any particular product or service at the time of order.
Certain services, including retreats and concierge coaching, may have limited availability and require an application or screening process.
We reserve the right to limit the quantity of services or products purchased per person, per order, or per household.

Momentum Coach offers customized coaching packages, concierge coaching, digital programs, and personalized retreat experiences.

If a product or service includes personalized elements, such as custom scheduling, client assessments, or exclusive concierge features, we may require additional processing time.

Personalized services are non-refundable unless otherwise stated.

Placing an Order

Orders can be placed via email, phone, or other approved digital communication methods.
You will receive a summary of your purchase, including the total cost, estimated service timelines, and applicable terms.
By placing an order, you agree to these Conditions of Sale and our Privacy Policy.

Acknowledgment of Order

Once we receive your order request, we will send you an Order Acknowledgment email confirming receipt.
This acknowledgment does not confirm acceptance of your order.

Order Confirmation and Shipment

Once your order has been processed and approved, we will send a Confirmation Email with details on service commencement, access to digital products, or shipping (if applicable).

All prices are listed in CAD (Canadian Dollars) unless stated otherwise.

Prices are subject to change at any time before an order is confirmed.

Applicable taxes, service fees, or international charges may apply based on your location.

If shipping is required (for physical items), shipping costs will be detailed at checkout.

Payments must be completed in full before services are rendered.

We accept credit cards, bank transfers, and other approved payment methods.

Momentum Coach does not store payment information; payments are processed securely via third-party payment processors.

If a payment fails, your order may be canceled or delayed.

If any physical materials (such as workbooks) are included in your order, we will provide shipping details upon confirmation.

Momentum Coach is not responsible for delays due to shipping carriers, customs, or unforeseen circumstances.

Upon successful payment, an electronic invoice will be provided.

If you require additional documentation (such as a receipt for business expenses), please contact us.

Coaching Services & Digital Products: Non-refundable once access has been granted.

Concierge Packages & Retreats: Refunds are subject to the cancellation policy outlined at the time of booking.

Physical Products (if applicable): Eligible for returns/exchanges within 14 days of receipt, provided they are in unused condition.

Our coaching services, retreats, and digital products are offered as-is, with no guarantees of specific outcomes.

Where applicable, any guarantees on physical products will be provided at the time of purchase.

These terms do not override consumer protection laws in your jurisdiction.

Certain purchases may include bonus sessions, digital downloads, or premium access.

These complimentary services are non-transferable and have no cash value.

Any repair or replacement requests for physical products must be submitted within 30 days of purchase.

Service fees may apply for repairs beyond the stated warranty period.

If a purchase is marked as a gift, the recipient may request exchanges in accordance with our Returns Policy.

We strive for accuracy in product and service descriptions, but we do not guarantee that descriptions, pricing, or availability are error-free.

If an error is found, we will correct it as soon as possible.

Momentum Coach is not responsible for indirect, incidental, or consequential damages related to the use of our services.

Coaching services do not replace medical, legal, financial, or psychological advice.

We are not liable for results that differ from client expectations.

Momentum Coach reserves the right to refuse service to anyone for any reason, at any time.

Failure to enforce any term of these Conditions of Sale does not constitute a waiver of our rights.

If any provision is found to be unenforceable, the remainder of these terms will still apply.

These Conditions of Sale are governed by the laws of Ontario, Canada.

Disputes shall be resolved in Toronto, Ontario through negotiation, mediation, or arbitration where applicable.

Consumers outside Canada may be entitled to protections under their local laws.

If you have any questions or comments about these Terms of Use, or any matters related to our services, please contact us at the details provided below. You may also use this contact information to request a copy of any personal data we hold about you, in accordance with applicable data protection laws.

Certain functionalities provided via Platforms may be subject to patents, intellectual property protections, or regulatory compliance requirements under applicable laws.

For inquiries about platform functionality, compliance, or intellectual property protections, please contact us:

Momentum Coach
(289) 210-0500
support@momentumcoach.online.